Privacy & Cookie Policy
Privacy Policy & Cookie Policy
Last updated: 26 May 2026
Privacy Policy
At Parrhesia Cyprus, we are committed to protecting your privacy and handling your personal data responsibly, transparently, and in accordance with the General Data Protection Regulation (GDPR) and applicable Cyprus data protection laws.
This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or contact us.
Data Controller
Parrhesia Cyprus
Email: support@parrhesiacyprus.com
Phone: +357 97 869002
For any privacy related enquiries, requests, or concerns, you may contact us using the details above.
Information We Collect
We may collect and process the following personal information:
Name
Email address
Phone number
Information submitted through contact or appointment forms
Messages or enquiries voluntarily submitted by users
Technical information such as IP address, browser type, device information, and website usage data
Cookie and analytics data
We only collect information necessary to provide our services, improve user experience, and maintain website functionality.
Special Category Data
As Parrhesia Cyprus operates within the mental health and emotional wellbeing sector, some information voluntarily submitted by users may relate to sensitive personal data.
We do not intentionally request or process sensitive medical or health information through the website unless voluntarily provided by the user.
Any information shared with us is treated confidentially and processed with appropriate safeguards.
How We Use Your Information
We may use your information to:
Respond to enquiries or appointment requests
Provide emotional wellbeing and mental health related support services
Communicate with users regarding requested services
Improve website functionality and user experience
Maintain website security and prevent misuse
Comply with legal and regulatory obligations
We do not sell, rent, or trade personal data to third parties.
Legal Basis for Processing
Under Article 6 of the GDPR, we process personal data based on:
User consent
Legitimate interests
Performance of a requested service
Compliance with legal obligations
Where sensitive information is voluntarily provided, processing may also rely on explicit consent under Article 9 GDPR.
Users may withdraw consent at any time by contacting us.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
When data is no longer necessary, it will be securely deleted or anonymised.
Data Sharing & Third Parties
We may use trusted third party providers for website hosting, analytics, communication tools, or technical services necessary for website operation.
These providers only process data where necessary and are expected to comply with GDPR requirements.
We do not share personal information with unrelated third parties for marketing purposes.
International Data Transfers
Some third party providers may process data outside the European Economic Area (EEA). Where applicable, we take reasonable steps to ensure appropriate safeguards are in place in accordance with GDPR requirements.
Data Security
We implement reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, disclosure, alteration, or loss.
However, no internet based service or electronic storage system can be guaranteed as completely secure.
Your GDPR Rights
Under GDPR, users have the right to:
Access their personal data
Request correction of inaccurate data
Request deletion of personal data
Restrict or object to processing
Withdraw consent at any time
Request a copy of stored personal data
Lodge a complaint with a supervisory authority
Requests may be submitted to support@parrhesiacyprus.com.
Supervisory Authority
If you believe your data has been processed unlawfully, you have the right to lodge a complaint with the Office of the Commissioner for Personal Data Protection in Cyprus.
Children’s Privacy
Our website and services are not intended for children under the age of 16 without parental or guardian consent.
We do not knowingly collect personal data from minors without appropriate consent.
External Links
Our website may contain links to external websites or third party platforms. We are not responsible for the privacy practices or content of external websites.
Cookie Policy
What Are Cookies?
Cookies are small text files stored on your device when visiting a website. They help improve website functionality, security, and user experience.
Types of Cookies We Use
Essential Cookies
Required for core website functionality, security, and accessibility.
Analytics Cookies
Help us understand website usage and improve performance and user experience.
Functional Cookies
Remember user preferences and settings for a smoother browsing experience.
Managing Cookies
Users can manage or disable cookies through their browser settings at any time.
Disabling certain cookies may affect website functionality or performance.
Cookie Consent
When required, users will be presented with a cookie consent banner allowing them to accept, reject, or manage non essential cookies in accordance with GDPR requirements.
Changes to This Policy
We may update this Privacy Policy and Cookie Policy periodically. Any updates will be published on this page.
Contact Us
Parrhesia Cyprus
support@parrhesiacyprus.com
+357 97 869002